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Marketing & growth

Net Promoter Score Calculator

Calculate NPS from promoters, passives and detractors.

Keep this in your personal dashboard

Try net promoter score calculator

Your entries stay in your browser. Nothing is sent to LaunchKit to perform this calculation.

How to use this tool

Subtract percentage of detractors from percentage of promoters. Passives count in total responses.

How the calculation works: NPS = % promoters − % detractors
  1. Review the example values and replace them with your own figures or text.
  2. Press Generate result to see a calculation, transformed text or ready-to-use document.
  3. Copy or download the result to use it in your own workflow.

What to check before using the result

Figures are only as reliable as the data entered. Check that your inputs cover the same period, use consistent units, and reflect real fees, taxes or costs relevant to your situation. This calculator does not replace accounting, financial, legal or tax advice.